Contract Award for Healthcare Navigator Service

Northumberland County Council has officially awarded a contract for the Healthcare Navigator Service to Northumbria Healthcare NHS Foundation Trust. This contract is aimed at improving patient attendance for appointments, specifically targeting those who are less likely to attend due to complex or multiple needs.

The total value of the contract is £120,000, and it is set for a duration of two years. The decision was made under the Direct Award Process A of the Provider Selection Regime. This method allows for a streamlined approach to service provision where the specific needs and conditions highlighted can be promptly addressed.

The awarded contractor, Northumbria Healthcare NHS Foundation Trust, provides health services within the region and is well-equipped to handle the requirements of this contract. The initiative is expected to significantly enhance patient care pathways and ensure that patients receive the necessary support to attend their medical appointments. The outcome of this contract will be closely monitored to ensure its effectiveness over the designated period.